AusGeek Forums

You can always go back if it is reported and proven that they have fixed the issue. If you're paying for something, it needs to be fit for purpose now, not later. While every provider probably has its fair share of issues on their networks, having to rely on customers pointing out bottlenecks (as op...

Excellent OP with enough proof to sink a battleship as we used to say. Thanks very much - I just wanted to collect enough data to remove any doubts about what was going on! Still early days with Launtel but the support people have been great as well as the service. Tempted to move my folks over to ...

Also, as an addendum, I've noted the following usage on my FBB for the month of November: FBB Usage Meter.png The thing is, our internet service churned to Launtel on October 31st. So, where did all of this extra usage come from if we had switched providers? Surely, if this is late arriving usage fr...

I think they only have two pricing tiers, one for Vocus (LoLow)/Launtel direct, and the other is for Tassie FTTP (Premium Direct) connections.

I've been waiting for my internet and VoIP to churn out before posting about my experience. <tl;dr/> Long story short, I've churned my household's internet (NBN HFC) from Future Broadband to Launtel due to the 85Mbps issue. The Problem I didn't have the time or the inclination to pull apart my netwo...