Verify what is available at the premises:
https://www.nbnco.com.au/connect-home-o ... ur-address
There are over 180 RSPs under NBN so do your research and pick one carefully.
https://www.nbnco.com.au/residential/service-providers
If renting, ensure you have your Landlord's consent to install - a written one is always better.
* basic steps involved:
a) Order your service (
some RSPs do not sell NBN FW eg Superloop as it conflicts with their own FW product / offerig )
Choose any RSP that does not impose WAN = 802.1Q VLAN ID Tagging for NBN Fixed Wireless. Even better are those that a) do not impose contracts b) Do not force to use their hardware c) Have little or no script jockeys at Support d) Close liaison with NBN for fault logging and escalation e) Communicative
Spintel does WAN = PPPoE (
i.e. a username and password is required, not the same credentials as access to their customer portal ).
Source:
https://articles.spintel.net.au/en/arti ... -byo-modem
Their published VOIP settings are:
Source:
https://articles.spintel.net.au/en/arti ... -byo-modem
G.711 a-law aka PCMA is used by Australia & Rest of the World, G.711 u-law aka PCMU for North America, Japan and handful of other countries as secondary preference. G.729 should be avoided today for Broadband.
VOIP can also be run off your existing PSTN ADSL connection, if any, and this copper line will remain untouched connected to a Telstra exchange. Use eg the SMG1 / 2 for ADSL (
Grey DSL port ) with an ATA for possible VOIP. for bandwidth calculations for VOIP, please see:
viewtopic.php?f=68&t=91
b) Install the equipment
The choice of ODU (
Out Door Unit ) is limited & done by the NBN subcontractor / authorised installer. The IDU (
In Door Unit ) varies
after the Wireless NTD (
Network
Termination
Device ). The end-user is responsible for the router after the NTD including necessary
(re) cabling for Gigabit Ethernet Cat6.
See here for tips:
viewtopic.php?f=81&t=39
c) Connect to the internet
I'd go for a Fritz!Box 7490 / 7590 ( built-in ATA ) or a pre-loved ex-Telstra Technicolor DJA0230 SMG1 (
shown above - Red WAN Ethernet port ) / DJA0231 SMG2 depending if VOIP is required. This connection has a
WAN Ethernet handoff, so many routers will be suitable including mesh eg TP-Link Deco M5, Google Nest / WiFi, Netgear Orbi depending on your budget and needs. Add a Gigabit Ethernet switch for more Ethernet ports and an external ATA for VOIP.
Wireless NTD ( IDU ) Positioning considerations
The best place for your indoor Network Termination Device is one that is:
- Near your existing phone or network cabling or devices that you will use the most
- Within 1.5 metres of a dedicated 240V power point (a mandatory requirement)
- In a cool, dry, ventilated area
- Away from busy areas where it may be knocked and damaged
- Where it will be easy for you to check the indicator lights if there is a problem
The Wireless NTD itself is 230mm x 130mm - a small box.
Who will I deal with during my installation?
Internet service provider: Your internet service provider will help you select your plan and arrange a time and date for your installation. They will liaise with NBN Co’s installers and should be your main point of contact.
NBN Co: NBN Co are responsible for rolling out the National Broadband Network across Australia. You shouldn’t need to contact them directly (
nor able to normally ), but if you have any questions that your internet service provider is unable to assist with, you can call NBN Co on 1800 881 816.
If NBN's equipment is damaged, take pics and fill up this link:
https://www.nbnco.com.au/corporate-info ... ing_damage
NBN Co installer: This is the official representative of NBN Co who will complete the installation of equipment on your property and make sure it is working correctly. They will be in contact before your installation to introduce themselves and confirm your appointment time.
Preparing for your installation
Before the day
You will receive a phone call from an NBN Co representative both one week in advance and on the day prior to confirm your installation appointment time.
In that time, it would be a good idea to think about where you would prefer the internal equipment to be installed.
On the day
You will receive a third phone call approximately one hour prior to the installer arriving at your premises.
When the installer arrives at your premises at the allocated time, ensure you check their ID before giving them access to your premises.
The installer will work
with you on the best location for the NBN equipment. Currently
at least one installation option will be available at no charge for your premises. However, if you would like your installation done in a particular way, please discuss this with your installer as in some circumstances ( e.g. for particularly complex or difficult nstallations ), there may be charges associated with this. If your Outdoor Antenna installation is not going to be on your roof or eaves, it may require a custom installation and an appointment for a follow up visit by the NBN Co installer ( aka
non-standard installation )
External installation
The Outdoor Antenna will be installed on your premises in a location that has direct
line-of-sight to
an NBN Co fixed wireless base station ( aka tower ).
Generally, NBN Co will look at installing the antenna either with a mounting from under the eaves of your roof or on the roof itself. If neither of these locations provide direct line-of-sight to the base station, NBN Co’s installer may look for another suitable location on your premises.
The installer will then conduct a radio signal survey to ensure that your premises is able to receive a good quality fixed wireless service. If that survey does not confirm that you can receive a service of the right strength, you will be
directed to contact your internet service provider to investigate other connection opportunities tgat may be available.
The installer will have ladders and other equipment to enable both the radio survey and the installation to be
completed.
Installation approval
Your installer will take before and after photographs of the installation, and ask you to sign a form indicating your approval so you can be assured it will be done to your satisfaction before they leave.
Do I need to be there for the installation?
You, or an authorised representative ( someone you trust who is over 18 ), needs to be there for the
whole appointment, to let the installer in, and agree where the equipment should be located.
Can the weather affect my installation?
Yes adverse weather conditions may make installation unsafe for the NBN Co installer. If weather prevents him/her from being able to connect your equipment safely, it can be arranged to reschedule your installation for another day.
If I get poor 4G LTE mobile reception won’t I get a poor fixed wireless connection?
Poor quality mobile reception is not an indication of what you will experience on NBN Co’s fixed wireless service. The frequency ranges are entirely distinct & consequently have no bearing.
Standard ODU:
Custom ODU:
IDU / Wireless NTD